Support and feedback

Not satisfied with a translation result?

If a translation result does not meet expectations, email [email protected]. We will review the task based on the information you provide and compensate the appropriate Credits after confirming the issue.

To help us locate the problem quickly, include:

• Account email: the email address for your Doc2X account.
• Task ID: open the page for the unsatisfactory result and copy the ID shaped like ot_xxxxxxxxxxxxxxxxxxxx from the URL.
• Issue description: explain what went wrong, such as inaccurate terminology, broken layout, missing translation, table or formula issues, or anything else that affects use.